Civil Construction Change Manager - Claims

New York City, NY
Full Time
Mid Level

Armand Corporation, an award-winning M/WBE Construction Management firm celebrating over 33 years in the industry, is seeking a full-time Change Manager - Claims for a federal construction project related to complex rail, transit, and other transportation projects in NY & NJ. 

The ideal candidate has 10 years of full-time experience in construction accounting relating to the processing of change orders, as well as a Bachelor's Degree from an accredited college or university with a major in engineering, construction, or a related field.

This position will be full-time, on-site. Candidates are expected to live in or near the New York metropolitan area.

JOB RESPONSIBILITIES include, but are not limited to, the following:

  • Oversee the processing of change orders and associated revisions to Design-Build Contract documents; ensure proper maintenance and delivery of change order forms to proper personnel.
  • Establish a comprehensive claims governance, validation, and management process, defining clear roles and responsibilities to review, assess, and approve claims, supported by a structured decision-making and governance framework for timely responses.
  • Oversee the upkeep of contract change logs, maintain an issues and disputes management register, and implement mitigation plans for disputes/claims.
  • Conduct initial evaluations of claims with input relevant stakeholders: including other essential teams to facilitate the claims process.
  • Formulate and refine claim response strategies on an ongoing basis to address emerging issues effectively.
  • Provide administrative contract support to the senior contract administrator and construction team in ensuring accurate and timely change order production.
  • Follow the approved Change Order procedures in identifying, analyzing, clarifying, resolving, negotiating, and processing, including the maintaining of change logs that identify pending changes, probable changes, changes in the change order process, and authorized Change Orders.
  • Provide cost and engineering estimating services to review and recommend action regarding Design-Build change requests, value engineering change proposals, claims, and provisional sum work.
  • Determine merit, evaluating and estimating level of effort for hours and costs, negotiating with the contractor and writing up Findings of Facts and Records of Negotiation.
  • Prepares independent estimates on change proposals and new directives, and recommends an equitable adjustment per contract specifications and requirements.
  • Supports quantitative risk analysis and cost forecasting activities and prepares rough order of magnitude estimates where required.
  • Other related duties and tasks as required.
QUALIFICATIONS include, but are not limited to, the following:
  • Bachelor’s Degree in construction, Engineering, or related field required, advanced degree is a plus.
  • Extensive experience in the construction industry managing complex claims, contract modifications, and dispute resolutions, while ensuring adherence to industry standards and project specifications.
  • Minimum of 10 years of full-time experience in construction accounting relating to the processing of change orders.
  • Prior experience with rail, tunnel, structural, station, or soil, is preferred.
  • Ability to pass a TWIC and/or SWAC Background Check at High Level.
  • Experienced in leading and providing strategic direction, guidance, and support throughout the change management process.
  • Skilled in: the structured identification, planning, and implementation of initiatives to prepare, support, and guide individuals, teams, and organizations through transitions effectively.
  • Strong written and verbal communication skills.
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